Chief Operating Officer – Medscheme Holdings
Johan spent 22 years within the Discovery Group, starting in 1996 as Head of Provider Networks and Relations.
In 2000 he was appointed Head of Vitality, reporting to Group Marketing Director. He was involved with the launch of Vitality and transformed Vitality into an “intuitive, integrated and real-time Service”.
In 2003, he was appointed to Head of Group Service reporting to the Discovery Health Chief Executive Officer. He drove the business transformation by implementing the Discovery Service Model and serviced Discovery’s USA and UK health insurance and Vitality from Johannesburg. In 2005, Johan assumed the role of Chief Operating Officer, specializing in large scale transformation programs, designing and implementing the innovative “Discovery Science of Service” model of service operations management.
In 2010, Johan was appointed as General Manager, Ping An Health, Shanghai, PRC. Discovery owns a share in Ping An Health (a specialist health insurer). Johan was the Discovery appointed head of mission at the start of this venture and reported to the Chairman and CEO, Lu Min. He completed 2 of 3 years of his fixed contract, transferring Discovery’s health insurance IP and launching Vitality in China. He assisted with the establishment of AIA Vitality.
In 2012, Johan assumed the role of Chief Executive Officer, AIA Health Hong Kong. AIA Vitality was a joint venture between Discovery and AIA, created for the purpose of establishing Discovery’s Vitality program in AIA’s markets in Asia Pacific. Johan established this venture, building Vitality in 7 countries (Singapore, Australia, Hong Kong, Thailand, Malaysia, Philippines and Korea). At the end of the 3 year contract he left to be part of Discovery Bank venture.
In 2015, Johan was appointed Chief Design Officer of the Discovery Bank Project. He was a founding member of Discovery Bank. He designed almost all aspects of the digital and in particular, its service model and processes, reporting to Chief Executive Officer, and was a member of the Executive Committee of the bank.
Johan left the Discovery Group in 2018 to join Kaelo Group as Chief Executive Officer, while investigating various ventures and working on one specifically (an ethical, digital micro lender). He was approached by one of the co-founders to invest and lead in this SME to corporate status and prepare for a listing.
In June 2020, Johan was appointed as Chief Operating Officer of Medscheme Holdings Pty Ltd.